All boxes are sent via Sendle, a carbon neutral courier provider.
Where a PO Box is the only option, Australia Post is used.
Subscriptions are posted between the 12-15th of each month.
All other purchases are posted on Monday and Thursdays each week.
return & refund policy
Due to the personal nature of many of our pregnancy, post-partum and baby products, we cannot accept returns for change of mind. Returns and refunds are accepted if the product is damaged or doesn’t function as described.
If you receive a damaged product, please contact us within 30 days with details including photos of the damage, and a replacement product can be sent to you straight away.
Shipping and handling fees are non-refundable.